Useful info

FAQ

 

HOW DO I FIND THE DRIVER?

Once you have collected your baggage, please go to the arrival hall (Spanish LLEGADAS). Your driver will be awaiting you carrying a board with your name on it. 

 

 WHAT HAPPENS IF THE FLIGHT OR TRAIN IS DELAYED?

Our employees have your flight or train details and will consult the information available on the information boards in the arrival hall.

 

WHAT CAN I DO IF I DON’T FIND THE DRIVER? 

If you can’t find the driver, please call our 24-hour contact phone. Do not leave the arrival hall in the meantime.

 

WHAT IF THE BAGGAGE IS DELAYED?

Please contact the driver or call the agency if your luggage is delayed.

 

CAN I CANCEL THE RESERVATION?

Yes, you can cancel your reservation by sending us an e-mail. Cancellations are free when done before 48 hours prior to the given time of arrival. 

 

Cancellations done within 48 hours prior to arrival have a cost of 50% of the reservation fee.

 


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USEFUL INFO AND FRECUENTLY ASKED QUESTIONS
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ARRIVALS TO ALICANTE AIRPORT